Replies to reviews that sound like you.
The Review Responder will read new reviews and draft a reply in your voice. It will ask before any reply is posted in public.
On request. The Review Responder isn't on our build list yet. Describe the job in plain words and ask for it. New roles are being added all the time. If yours isn't built yet, there may be a wait, but we'll build it and you'll have it.
What the Review Responder will do.
Catch new reviews
It will watch the places customers leave reviews. It will bring new ones to you with a draft reply.
Match your tone
It will write the way you speak to customers, kind on praise and steady on complaints. You will edit each draft before it posts.
Ask before it posts
It will never post a public reply on its own. You will approve each reply, including names and hard complaints.
Flag reviews that need you
It will mark reviews that mention legal issues, safety, or a very upset customer. Those will wait for your words.
Tools, what it asks, and status
Tools it will work with
- Google Business Profile
- Yotpo
- Trustpilot
- Shopify
- Yelp
- Facebook Pages
Not connected for this role yet. Use something else? Tell us when you ask for it.
All integrations →It will always ask you first
- Post this reply in public?
- How should we answer this complaint?
- Name a person or order in the reply?
Status
Not on the build list yet. Ask for it: requests decide what we build next.
Ask for the Review Responder →About the Review Responder.
Will bad reviews get a reply I did not approve?
It will draft a reply in your voice and show it to you. Nothing will go public until you approve the exact words.
Can I use the Review Responder today?
Not yet. Ask for it and tell us the job in your own words. The more people ask for a role, the sooner it's built. Customer Service and the Bookkeeper work today.
Will it do anything without asking me?
No. It will start read-only, and every change it prepares will be a card you approve. Anything that moves money, reaches your customers or can't be undone will always wait for your yes.
Start with the roles that work now.
Every role shares one Brain, so what these learn is ready for the Review Responder.
Start today with Customer Service or Bookkeeper.
Try your AI team free for 14 days. No card. Ask for the Review Responder any time.
Read-only until you approve. Cancel anytime.